Configure your profile and notifications
Set your personal preferences and choose which alerts you receive.
Open Settings from the profile menu (top-right). The Profile tab covers your own account; Notifications controls your alerts.
Profile
- Update Full Name, Phone, Language, Profile Picture, and Login Email.
- Default Location & Available Locations — the locations you can access and the one that pre-fills on new requests.
- Quick Views — enable one-click access to a frequently used Saved View.
- Password — change it here while logged in.
Notifications
- Open Notifications from the profile menu.
- Add a phone number if you want SMS alerts, and use Receive Notifications to turn alerts on.
- On the Events tab, check email and/or SMS for each event, then Save.
- Recommended: Note added to an SR; SR assigned to me; SR created; SR changed to Completed; SR canceled.
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