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Find users in the Users table

Search, filter, and customize the list of everyone in your organization.

The Users page (Admin → Users) lists every account in your organization. Beyond names and emails, it shows each person's current workload, so it doubles as a quick way to see who has the most open work and how long it has been waiting.

The three tabs

  • Confirmed: users who have activated their account. This is the default view.
  • Unconfirmed: accounts that have been created but not yet confirmed by the user.
  • Awaiting Approval: people who signed up and are waiting for an admin to approve them. The number next to the tab shows how many are waiting. This only fills up if your organization requires administrator approval for new users.

What each column shows

  • Preview (the i icon): opens a side panel with the user's key details without leaving the table.
  • Name: click to open the user's page. The ⋯ button next to the name opens View User and Deactivate.
  • Email
  • Role: what the user is allowed to do in Bricks.
  • Job Function: Technician, Manager, Dispatcher, and so on.
  • Location: the user's location assignment.
  • Open WOs: how many open work orders are assigned to them right now.
  • Oldest open: how many days their oldest open work order has been waiting, with the date it was opened.
  • Organization
  • User Type
  • Tags
  • Created at / Modified at / Created by / Modified by
  • Deactivated at: hidden by default. Turn it on from Columns when you're reviewing deactivated accounts.

Steps: find a user or a group of users

  1. Type a name or email in Search at the top right.
  2. To narrow the list, click Filters, open Select Filters, check the fields you want to filter on, set the values, and click Apply. You can filter by Role, Job Function, Oldest open, Organization, User Type, Tags, Deactivated at, Created at, Created by, Modified at, and Modified by. Click Reset to clear them.
  3. To sort, click a column header.

Customize and save the view

  • Columns: check or uncheck columns to show or hide them, drag the handle to reorder them, or click Reset to go back to the default.
  • Lists: save the current filters and columns as a list you can come back to.
  • Refresh (circular arrow): reload the table.
  • Download (arrow icon): export the table.
  • Rows per page: change how many users show per page, and use the arrows to page through.

Tip: Sort by Oldest open to spot the people whose queues have work sitting the longest. Those are usually the first conversations to have in a workload review.

Related articles

  • Understand a user's page
  • Add a user
  • User roles explained
  • Deactivate a user
  • Filter, sort, and save views
  • Export a table

Need help? Message the Bricks team from the chat bubble in the bottom-right of any screen, or contact Nicole Tavizón at nicole.tavizon@withbricks.com.