Set your notifications
Choose which alerts you get, by email or text, and for which locations and categories.
Your notification settings control what Bricks sends you outside the app, by email or text. They're separate from the bell in the top bar. See Check and dismiss notifications.
To open them, click your profile picture or initials in the top-right corner and choose Notifications. You can also go to Settings → Notifications. Admins can change these settings for someone else from the Notifications tab on that person's user page.
Text messages and unsubscribing
- Requested SMS Number: enter a mobile number to receive text alerts.
- Unsubscribe From All: choose Receive notifications to get alerts, or Unsubscribe to turn them all off.
Even when you're unsubscribed, you still get email updates for service requests you created and for requests where you're added as a contact.
The five tabs
Scheduled
Recurring digests sent on a schedule, rather than when something happens.
Events
Alerts sent when something happens. Check Email, SMS, or both for each one, or use Select All, Select Email, or Select SMS. Use Search to find an event quickly.
- Note added to Service Request
- Service Request assigned to me
- Service Request created
- Service Request status changed (email only)
- Service Request is dispatched (email only)
- Service Request status changed to "Closed"
- Service Request due date reminder
- Technician Check In
- Technician Check Out
- Technician ETA
If you turn an event off here, you won't get it for any location or category.
Category
Get notified about everything that happens to equipment in the categories you check, whatever the location.
Location
Get notified about everything that happens at the locations you check.
Proposed Equipment
Get notified when someone proposes new equipment at the locations you check.
Click Save when you're done.
Tip: Most people only need a few alerts: Note added to Service Request, Service Request assigned to me, Service Request created, and status changed to "Closed". Start with those, then add more if you find you're missing something.
Related articles
- Check and dismiss notifications
- Update your profile
- Your profile menu
- Understand a user's page
Need help? Message the Bricks team from the chat bubble in the bottom-right of any screen, or contact Nicole Tavizón at nicole.tavizon@withbricks.com.