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Submit a service request (no login)

For residents and end users reporting an issue — no account needed.

Six quick steps. No login required — just open your organization's request link or scan its QR code.

Before you start

  • Your organization's request link or QR code (your property team can provide it).

Steps

  1. Open the link or scan — use the QR code or tap the saved link to launch the request page.
  2. Search & select your location — type your building or room and tap the arrow next to it.
  3. Check Recent Activity — confirm the issue hasn't already been reported.
  4. Tap Request Service — press the green Request Service button to start the form.
  5. Complete the form:
    • What's Wrong? (required) — pick a category
    • Related Equipment (optional) — usually left as "No specific equipment"
    • Add Photo (if available) — it really helps
    • Description (required) — be specific about the issue and its location
    • Contact Information (required) — your name and email/phone
  6. Submit — tap Submit Service Request. You're done.

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