Create a service request

Residents submit requests through the QR/link flow; admins and staff can open one directly. By default this opens a guided wizard, with a Classic form available.

Steps

1. In the left nav, open Create → Service Request.
2. On step Request Target, search and select the location or equipment the request is about, then click Continue.
3. On Service Details, fill in what's wrong, a description, priority, photos, and contact info.
4. Submit the request.

Classic form vs. the wizard. Use the ← Classic toggle (top right) to switch to the older single-form layout. Either way you provide the same information. To make work recur on a schedule, use Create a Schedule instead at the top of the form.

Related articles

• Review a service request
• Assign or dispatch a service request
• Create a preventive maintenance schedule