Use the Work view (for technicians)
A technician's home base for assigned and available jobs.
Work (the first item in the left nav) gathers everything a technician needs in one place.
What's in the Work view
- Suggested Work — a prioritized feed starting with Highest Priority. Click More Suggestions for more.
- Work List — defaults to Assigned Work; use the dropdown to switch to any favorited List.
- Advanced Search — find other work beyond suggested or assigned.
- Create — start a new request or task on the spot.
Working a request
- Technicians open a request, add notes and media, track time (check-in/check-out), and update status as the job progresses — the same as the admin flow.
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